Category: People

Promoting gender equality in the workplace

All of your staff must feel equally valued and treated fairly to keep your workers motivated, reduce staff turnover and avoid damage to your reputation as an employer. Keep in mind the…

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Dealing with a grieving employee

Grief is an inevitable part of life, and it is something you will encounter in your workplace. There are several strategies you can use to assist your employee when they are dealing…

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Developing a successful mentoring program

Spotting talent early and nurturing it will benefit your business by strengthening your staff and ensuring that high performing, high potential employees remain loyal to you. Here are tips to develop a…

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Preventing workplace fatigue

Workplace fatigue damages morale, increases errors made by staff and can lead to an overall decline in the quality of your business. Steps you can take to prevent and reduce workplace fatigue…

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Become a master of delegation

For leaders and entrepreneurs chronic stress, fatigue and feeling overwhelmed point to one obvious and overlooked solution: you need to delegate. Delegation is a lot easier said than done because there is…

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Ways to improve employee development

Focusing on your employees’ development is one of the best long-term investments you can make for your small business. How well they perform and grow in their roles will not only increase…

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Friendly competition in the workplace

When done wrong, competition in the workplace can create a toxic and cutthroat environment. But when done well, a healthy competitive culture not only improves overall business productivity levels but can boost…

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Landing your first customers

You have launched your very own startup, your product or service is ready, but you are stuck on how to land your first customer? Consider these handy tips to get the ball…

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‘Tuning in’ to your customers

One of the easiest ways a small business can fail is simply by falling out of sync with their target market. However, this can be avoided through actively listening to your customers,…

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What your office space says about your business

How you choose to design the aesthetics of your office impacts not only how a client thinks of you, but your employees’ motivation and productivity levels as well. Consider these reasons why…

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Hire a virtual assistant

For those entrepreneurs building a brand new startup, hiring a virtual assistant as their first employee is a perfect way to delegate work when you do not yet have the budget to…

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Maximising your peak productive time

Determining when you are at your most productive peak during a work day is useful in scheduling your tasks and managing your time appropriately. Everyone has a time in the day when…

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Understanding your management style

Self-awareness is an important tool to master in both your personal and professional life. It is especially important for business owners and managers, as they are responsible for the success of their…

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Why your staff may work better at home

Letting your employees work from home is a simple way to increase productivity levels and reduce expenditure within your business. However, choosing the amount of time an employee can work from home…

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How to respond to employee mistakes

Even your most hardworking employees are bound to make a mistake on the job at some point. Their error may cost your business a client or damage a vital relationship with a…

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Leading your team through tough times

Navigating your team through difficult times can be a challenge. When things continuously go wrong, and their motivation is at an all-time low, you will need to use your best leadership skills…

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Employee perks every small business should offer

Providing perks to your employees is a great way to boost their morale and engagement in the workplace. While you may not have the budget to provide a free gym or an…

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How to deal with a toxic coworker

Chances are, at some stage of your working life, you have dealt with a coworker who is destructive to your sanity. Toxic coworkers get in the way of productivity; bringing their negative…

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Handle customer complaints the right way

Complaints can happen to any small business, but how you and your staff choose to resolve them is essential to retaining your customers on a long-term basis. Take the complaint seriously. Thanks…

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Make your meetings more productive

Too often employees can walk out of a meeting feeling tired and frustrated; discussions have dragged on, and it seems like nothing is resolved. When an owner pulls their staff in for…

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How do successful entrepreneurs stay organised?

The life of an entrepreneur can be chaotic. There are endless tasks to complete and not enough time in the day to address them. Emails pop up; there are meetings to attend…

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Wellbeing programs: Why you should invest

It is no secret that ongoing exercise leads to better mental health, increased creativity and higher productivity levels in the workplace. The long-term benefits of creating a fitness-friendly environment for your staff…

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Habits for success

Habits are extremely important when it comes to goal setting. Your habits can guide you towards success or derail you. Having set habits helps to discipline and motivate you to stay on…

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Ways to reward your staff

Rewarding staff is essential if want to maintain happy staff. Here are seven ways to reward your staff: Donate in their name Donating to a charity of choice selected by the employee…

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Onboarding tips

A solid onboarding process not only gives a great first impression for new hires but it can also help to keep them for longer. Here are three tips for a smooth onboarding…

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Keeping remote employees engaged

Hiring the best team possible for your business often means hiring individuals that will need to work remotely. It is important to keep these individuals engaged. There are a number of strategies…

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Maximising employee retention rates

There are many secrets to success when running a business; one of which is maximising employee retention rates. Retaining staff is extremely important for a number of reasons when it comes to…

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Providing quality customer service

While the nature of customer service has changed due to technology, it still holds an ever important place in business. Understanding how to deliver high quality customer service can result in increased…

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Handling uncomfortable conversations

Difficult conversations are a part of any business; knowing this doesn’t make them any easier to have. The following tips will help you deal with these uncomfortable conversations in the most peaceful…

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Hiring the right staff

Finding the right staff is imperative to a successful business. Employees can help you to grow and excel in your business and industry, and shape your business’ overall culture and ethic. Here…

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Tips for becoming a better leader

Successful leaders have a lot in common. But one thing they all do is inspire vision through to their staff from their own behaviour and actions. Great leaders also recognise the need…

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Increasing productivity in 2018

Overcoming the post-holiday slump can be challenging. Between the build-up of emails and long to-do lists, getting back into a comfortable work routine may take some time. Fortunately, there are many ways…

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The importance of culture when it comes to business

A business with a strong sense of culture is one that is truly viewing those involved in the business as individuals and not just numbers. There is a multitude of positives that…

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Improving the customer experience

Great customer experiences are pivotal to building a successful business with a loyal customer base. But unfortunately, these exceptional experiences can be quickly tarnished by one negative encounter. Consider the following tips…

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Creating meaningful business connections this festive season

The festive season is a great time to strengthen existing business relationships and foster the emergence of new ones. Consider the following tips for ensuring your business stays competitive not only during…

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Building rapport with customers

Building rapport is a necessity in forming strong, healthy relationships. This is no different from the relationships you develop with your customers. Customers need to trust you to do business with you.…

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Boosting employee engagement

Ensuring employees are engaged and committed to their work will ensure they are making a valuable and profitable contribution to the business. While daily tasks will vary based on the type of…

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Is your company culture hit or miss?

Once upon a time, people found a job and stayed in it for their working lifetime. In many cases, it was unheard of to change career or to go back to study.…

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The importance of employee recognition

Recognising the efforts and hard work of staff not only encourages them to work hard, it also indirectly increases business profits. Consider the following: Promotes positive morale When employers recognise and express…

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Improving role clarity

In today’s business landscape, many businesses are evolving to keep up with modern day demands. This is resulting in an environment where job roles and responsibilities are ever-changing. Many businesses assume employees…

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Motivating your staff

The ability to motivate your staff should be a key priority for all employers. Understanding people and what motivates them can see your business thrive. Consider the following tips for motivating your…

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Public speaking tips

Public speaking is a common fear but also an unavoidable one. Chances are, if you work in a business environment you will be required to talk in public at some stage in…

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Boosting employee retention

Even though employee turnover is an inevitable part of running a small business, the costs of recruiting and training new staff can be hefty. The benefits of retaining your most valued workers…

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Workplace bullying

Many employees spend just as much time with their colleagues as they do with their loved ones. Creating a harmonious workspace is therefore extremely important. Workplace bullying or harassment occurs when unreasonable,…

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Interview tips for any industry

Interviews can be daunting and nerve-racking. You may be perfect for a specific role but unable to land a job because your interview skills aren’t that great. Consider the following to make…

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Taking initiative in the workplace

Initiative is a desirable trait in employees. Showing initiative demonstrates a willingness to innovate, develop and improve. It shows you’re a self-starter and have no problem with taking action. Here are a…

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Checklist in a new leadership role

Starting in a new leadership role can be daunting; as a leader, your team may be quick to judge what kind of leader you are going to be. If you start off…

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Preventing workplace bullying

Employers have the duty to provide a healthy and safe environment for all employees. Failure to manage bullying can have devastating consequences on an employee’s health and safety and can damage overall…

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How to increase productivity and reduce stress

Unfortunately, many workers will suffer from stress in their daily work day in some form. Whether it is an impending deadline, conflict with co-workers or simply high expectations of themselves, stress is…

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How to stop procrastinating

Procrastination is the pinnacle of unproductivity. Many people will procrastinate in their work day and for various reasons; whether it is distractions or mental challenges, putting off tasks can seem like the…

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