Author Archives: Karen Conlon

Areas of investment you might not have considered

People and internal processesArguably one of the best forms of investment is in the employees you hire, and the talent, experiences and skills that come with them. Take the time to reflect…

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Single Touch Payroll to include all businesses in 2019

On 1 July 2018, the Australian Tax Office (ATO) rolled out Single Touch Payroll (STP) reporting. This changed the way employers with 20 or more employees reported their employees’ tax and super…

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Challenging the use of country as a proxy for culture

Business managers are required to work in increasingly diverse environments, facing issues that are increasingly dynamic, complex and uncertain in the face of global economic, social, and technological shifts. The behaviours used…

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Superannuation for Women

It’s no secret that the median super balance for Australian women at the time of retirement is significantly lower than that of their male counterparts. The Australian Commission & Investments Commission (ASIC)…

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Get your invoices paid on time

Allowing late invoice payments can set a harmful precedent for your business. Keep your cash-flow steady and avoid wasting time chasing up invoices by following these tips. Have a written agreement of…

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Hiring high potential staff

Your business is only as good as your staff, which is why you want to hire high potential employees. You may find it hard to spot a high potential candidate in an…

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A guide to consolidating your super

Merging your super is vital to maximising your retirement savings. Changing jobs over the years will put you at risk of losing some of your super if your previous employers have set…

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Claiming deductions for business travel expenses

You can claim tax deductions for expenses related to business travel provided you follow the ATO’s rules. Eligibility requirementsYou must fulfil certain eligibility requirements for your tax deduction claims to be valid.…

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Offering great customer service through social media

Social media is an opportunity for you to build your business brand by delivering excellent customer service. You should view social media as an open channel to the needs and insights of…

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Keep your staff social media savvy

Your staff are representatives of your business, and their online profiles can do a lot of good or inflict damage on your brand’s image. Enforce a social media policy and educate your…

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The ins and outs of prenuptial agreements

A prenuptial agreement may be the last thing on your mind when you are getting married. Although it may not be a very romantic discussion, have this conversation with your partner so…

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Conflict resolution tips for leaders

Workplace conflict is inevitable, which is why you must manage arguments between your staff to keep your office environment professional and productive. Establish office rules of engagementYour code of conduct and workplace…

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Improving cash flow for your business

Cash flow can be an issue for small businesses, especially if you have peak and low periods. Follow these tips to improve your cash flow and avoid running into a tight financial…

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Personalising your business brand

Personalising your business brand attracts new customers by establishing authenticity and a point of difference. Follow these tips to improve your marketing and create a unique brand true to yourself. Put a…

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Authority for super complaints introduced

The new Australian Financial Complaints Authority (AFCA) will make it easier for individuals and small businesses to make complaints about their superannuation financial firms. The Coalition government has responded to criticisms of…

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Avoid these small business tax errors

Unwanted attention and penalties from the ATO can jeopardise your small business. Protect your business by avoiding these common small business tax errors. Not using an accountantTax laws frequently change, and compliance…

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Celebrating Xmas at the office on a budget

Christmas is a great time to reward your employees but the celebrations you plan do not have to break your bank. You can have a frugal and fun Christmas at your office…

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Reducing your bounce rate

If customers are quick to jump off your landing page before you have even had the opportunity to convert them, your website has a problem. A high bounce rate can jeopardise your…

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How small business can compete with major corporations

Small businesses should not feel intimidated by their corporate competitors as they have many unique advantages that can help them gain a sizeable market share. Small business owners should focus on specific…

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Employer SuperStream checklist

Employers must make superannuation contributions on behalf of their employees. SuperStream is the ATO’s electronic and standardised solution that streamlines the super payment process. Using SuperStream for employers means: You can use…

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Getting to know the ATO Business Portal

The ATO has introduced the Business Portal to allow small business owners to manage their tax affairs online at their convenience. Connect your ABN to your myGov account or a compatible AUSkey…

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Benefits of competitor website analysis

Gaining an edge on your business rivals is vital to your commercial success. When you conduct competitor analysis do not forget to include their websites in this assessment otherwise you will miss…

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Employer’s legal responsibilities regarding sexual harassment

An employer can be held vicariously liable if they fail to take all reasonable steps to prevent workplace sexual harassment. Implement a sexual harassment policy consistent with discrimination legislation to avoid legal…

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Staff bonding tips

A tight-knit staff will work more effectively as a team and provide a positive impact on your workplace. Encourage your employees to bond with each other through a range of activities so…

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Credit card do’s and don’ts

Credit cards are useful financial tools that can help you manage cash flow but can run you into debt if you are not careful. Before you swipe your first credit card consider…

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Mental health tips for small business owners

Small business owners are constantly under stress and pressure, which is why it is important they look after their mental health. The following tips will help you manage your mental health as…

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ATO warns of illegal early super release

The ATO has issued a warning to the public regarding illegal early release of super schemes, which are subject to severe penalties. There are strict rules around when you can access your…

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ATO update: Tax deduction rules on travel to rental properties

The ATO has enforced strict guidelines on tax deductions for rental property owner’s travel expenses. As a rental property owner you are not able to claim deductions for travel expenses relating to…

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How website colour can increase conversions

Web design is a crucial aspect of boosting your online conversion numbers. Your professionalism, brand polish and brand message can be conveyed through colour. Follow these tips to use colour to your…

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Cut marketing costs

Marketing is necessary to increasing your customer traffic and boosting your bottom line but comes at a significant cost. You can reduce your marketing expenses without decreasing the quality of your marketing…

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Benefits and problems of niche marketing

Business owners thinking about specialising their products and services to target a niche market should know the benefits and risks of this business strategy. Niche marketing is the business strategy of targeting…

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Paying super to contractors

The ATO classifies contractors paid for their labour as employees for superannuation guarantee purposes. This is the case even if the contractor quotes an Australian Business Number (ABN). Eligibility requirementsSuper contributions must…

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ATO updates Taxpayer’s Charter

The ATO has updated the Taxpayer’s Charter which prioritises a relationship with the public built on mutual trust, courtesy and respect in all interactions. Your rights regarding review of ATO decisions are…

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Tips to reduce loading speed of your website

A slow website risks users losing interest in a matter of seconds. Reduce bounce rates from your website by following these tips. Size your imagesLarger image files slow your website down. You…

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Employer obligations for disabled employees

Employers must be mindful of disability laws to make sure they do not discriminate in their recruitment and workplace procedures. Workplace laws differ for each state, but the Disability Discrimination Act applies…

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Promoting gender equality in the workplace

All of your staff must feel equally valued and treated fairly to keep your workers motivated, reduce staff turnover and avoid damage to your reputation as an employer. Keep in mind the…

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Ways going green can save your business money

Going green at your office will reduce your environmental footprint and save you money in the process. Follow these tips for eco-friendly policies that will benefit your business’ bottom line. Reduce utility…

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Fostering healthy workplace competition

Bringing out your staff’s competitive side can lift the performance of the entire business and boost productivity. However, competition can turn any workplace toxic so it is essential to get the balance…

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SMSF trustee investment strategy checklist

SMSF trustees have the freedom to invest as they choose to grow their retirement savings, which is why it is vital that they check in on their investment strategy regularly. Maximising your…

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ATO provisions for mental health

Small business owners suffering from mental health issues can seek the ATO’s help in meeting their taxation and super commitments. If you are going through tough times take advantage of ATO services…

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Tips for job posting online

Employers who post their jobs online improve the efficiency of their recruitment process. Here are some tips to get you started. Post on different platformsGive you job posting high visibility for job…

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Leadership mistakes to avoid

Leadership mistakes contribute to falling standards around the office due to a lack of motivation or inefficient management. Here are some leadership mistakes to avoid in the workplace. Being hypocriticalLeaders that do…

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Save money on your office printing

Printing is vital to running your office but may incur significant costs. Save money around your office by following these tips on managing your printing supplies. Manage your ink and toner useInk…

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Trustee reporting obligations checklist

Trustees must comply with reporting obligations to avoid penalties from the ATO. The following trustee reporting checklist to make sure you are stress-free at tax-time. Trustees must: Value the funds’ assets at…

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Costs of switching your mortgage

Switching your mortgage to another lender will save you money on your home loan but will incur fees in the process. Educate yourself on the following fees to avoid any nasty shocks…

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Record keeping for small businesses

Businesses that fail to keep accurate records may struggle to remain compliant at tax time and incur financial penalties from the ATO. Follow the ATO’s record keeping guidelines to stay organised. Basic…

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Building your customer email list

Getting a customer’s email is vital in getting the most out of your direct mail marketing campaigns and redirecting your customers to new deals. The boost in profits your email marketing campaigns…

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Changing a will after death

Contrary to popular belief, a will may be effectively changed after a person’s death. Entering into a deed of family arrangement is a way to vary the terms of a will and…

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Dealing with a grieving employee

Grief is an inevitable part of life, and it is something you will encounter in your workplace. There are several strategies you can use to assist your employee when they are dealing…

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Tips to save money on office space

The expenses of running your office and paying for rent add up to a significant cost to your business. There are several key ways you should consider to reduce costs, without sacrificing…

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